For decades, enterprises have relied on Microsoft Dynamics CRM to streamline customer acquisition and support various business processes. It is a robust, flexible and affordable customer relationship management (CRM) solution to drive consistent and measurable improvements to meet almost all of your sales, marketing, and customer service needs. If you’re an existing Dynamics CRM user, you would know it enhances user productivity by integrating with tools you are already familiar with such as Microsoft Office 365 and Outlook.

One of the most celebrated new features of Dynamics 365 is the use of app modules. Dynamics CRM features Excel export functionality, Dashboards, and Views so users can make the best use of the valuable data entered into CRM. With each new release, we’re seeing more ways to analyze. Simplified Navigation. The left navigation used in previous versions is gone, replaced by the touch.

Make Dynamics 365 your own. Seamlessly connect and build on your solution with Microsoft Power Platform, Microsoft Azure, Microsoft 365, and hundreds of other familiar business tools—or add mixed. Microsoft Dynamics 365 CRM has key features that allow sales and/or marketing to use the template feature to send and track mass emails. Create high-quality personalized emails with graphics and professionally created layouts. Then track what happened to those emails with the campaign management console feature.

One of the biggest advantages of using Microsoft Dynamics CRM is that it facilitates online and offline access to customer information through an extensive suite of sales, marketing and service solutions within an interface similar to Microsoft Office/Outlook. This interface ensures quick user adoption and improved results.

Best Features of Microsoft Dynamics CRM

However, with the release of Microsoft Dynamics 365, a completely rebranded and repacked offering that includes ERP services too, in addition to CRM. The new cloud-enabled offering brings with it unmatched CRM performance, functionality, security and pricing familiar to Microsoft users.

Microsoft Dynamics CRM Capabilities

Microsoft Dynamics Cost

Enhance Your Business Process & Customer Satisfaction With Microsoft Dynamics CRM